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Belgium Brussels

Transfers in Brussels

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  • 9.19 / 10
    9.1933333333333 15,804 reviews
  • 216,419
    travellers have enjoyed tours here

Airport - Hotel

A chauffeur will be waiting for you
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Hotel - Airport

A chauffeur will be waiting for you
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Round trip

The most popular transfer
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Other transfers

Book other private transfer services
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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Brussels with a minimum of 24 hours in advance

  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 30 minutes from Brussels city centre to Zaventem. Therefore, we recommend booking the pick-up from the hotel at least two hours before the flight. If you are flying from Charleroi Airport, it takes approximately 1 hour and we recommend booking the pick-up at least 2,5 hours before the flight departure time.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.

  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

Zaventem Brussels Airport Hotel in Brussels US$ 51.40
Charleroi Airport Hotel in Brussels US$ 120.30

Our customers' reviews

These are genuine reviews written by our customers.
9.20 / 10
9.1933333333333
15,804 reviews | 216,419 travellers

5 out of 15,804 reviews

10

08 / 03 / 2023

A
Anonymous

United Kingdom

No messing about, waiting for us at the airport and dropped us off at our Airbnb. Top quality 6 seater, couldn’t ask for anymore.

I travelled with friends
10

07 / 27 / 2023

M
Margaret Oonagh

Glasgow , United Kingdom

Driver was there on time and messaged us his location. Polite and friendly and a good rive straight from the airport to the door of our air bnb

I travelled with teenagers
2

07 / 24 / 2023

R
Rose

San Francisco, The United States

The Civitatis service saw that I made an error in my booking of which airport I needed the car from, and they only told me AS I was standing at the airport that they could see this error. They didn't tell me during the many weeks in advance that I booked it. So I was charged and the error not pointed out, or corrected. They collected my $50+ based on my ignorance of a foreign country. And they were open about it when I contacted them at the airport. I would NEVER recommend them. I Felt scammed.

During the reservation process, we make clear several times the different options for the pick-up and we ask the clients to reconfirm through which airport they will be landing. We deeply regret any mistake that could have been made, but our team wasn't aware of it before sending the driver to the indicated spot.

I travelled with small children
2

07 / 21 / 2023

A
Anonymous

United Kingdom

Our flight was delayed by 2 hours and although I messaged the number given twice before we took off, the driver arrived while we were uncontactable and left 2 messages from a different number acknowledging the delay but then left and did not pick up our call. We were stranded and had to pay another €100 euros in a taxi. We assumed a airport transfer would be checking out plane arrival time.

We are sorry that the service was not provided as planned. The relevant managers are already aware of the situation to ensure that this does not happen again. A refund has been made accordingly.

I travelled with my partner
10

07 / 20 / 2023

K
Karen Gallagher

United Kingdom

Fantastic. Lovely driver, clean vehicle, smooth journey. 5*

I travelled with friends
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